This article will show you how to record your name on your extension's voicemail box. 

You will be able to upload a pre-recorded sound file of your name.

You will be able to use text-to-speech to add your name.



Change is inevitable...

Extensions at a business get switched around from person to person for various reasons. Someone leaves the company and is replaced by a new hire. Someone got promoted and has been bumped up to the 11th floor. Congrats! Maybe your company upgraded to brand new phones. Nice!  For whatever reason it may be, you need to set your name up on the voicemail box to ensure callers that they've dialed the right person and so you don't miss any pertinent business. Whether you've already recorded your voice on a computer and want to upload it to your extension or you need to record your name directly onto it, you've come to the right place. You can easily manage your voicemail box recordings right from your phone system interface in as little as six or seven clicks.


What Do I Click?

Recording your name

Click the Messages icon → Settings tab → under Greetings, click the speaker icon next to Recorded Name (manage). Click the Record radio tab → enter your number and click Call. 

You will get a call prompting you to record your name. 

Uploading a pre-recorded name

To upload a pre-recorded name, Click the Messages icon → Settings tab → under Greetings, click the speaker icon next to Recorded Name (manage). Click the Upload radio tab → Click Browse → Select the appropriate file and click Open → Click Upload. 

Using Text-To-Speech for your name

To use text-to-speech, Click the Messages icon → Settings tab → under Greetings, click the speaker icon next to Recorded Name (manage). Click the text-to-speech radio tab → Select the Voice that you'd like to use → Type in the name in the message field box. → Click Save. 

Note: Make sure to click Save at the bottom of the Settings Tab interface when complete.


Still need more assistance?

Contact our support team of Customer Success Managers either by sending us an email to support@ringfree.com or give us a call at 828-575-0030, then press Option 2 and we will be glad to assist you further.